Privacy policy

Last updated: 20 October 2026 · Version 1.0

This policy explains what personal data SeenCited collects, why, and how to have it deleted. It is written to be readable, not to hide things in clauses.

1. Who we are

SeenCited is a one-person business operated by [Legal name], registered at [address]. For any privacy question, email hello@seencited.com. We answer within two business days.

2. What we collect

Contact details you submit — name, work email, company domain, and anything you write in the message field.
Meeting and call notes — if we have a call, we keep notes and (with your consent) a recording.
Billing details — handled by Stripe. We never see or store your full card number.
Usage analytics — page views and clicks, collected in aggregate with a privacy-friendly analytics tool. No cross-site tracking, no ad networks.
Public prompt results — the AI answers we measure are generated from public prompts. We do not test private or logged-in sessions.

3. Why we use it

To reply to your request and prepare a scan (legitimate interest, and your request).
To deliver and invoice the work you bought (contract).
To send a receipt, a report, or a security notice (contract).
To improve the service (aggregate analytics only).

We do not sell personal data. We do not add you to a newsletter because you downloaded something. We do not send cold email to addresses collected from this site.

4. Processors we rely on

We use a small set of vendors, each under a data processing agreement: Stripe (payments), Google Workspace (email), a form provider (form submissions), an analytics provider (aggregate traffic), and model providers (for the analysis we run on public content). A current list is available on request.

5. International transfers

Some vendors process data outside your country, including in the United States. Where required, transfers rely on Standard Contractual Clauses or an equivalent mechanism.

6. How long we keep it

Enquiries that do not become clients: 12 months, then deleted.
Client records and invoices: as long as tax law requires (typically 6–10 years).
Call recordings: 6 months unless you ask us to delete sooner.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, restrict, or delete your data, and to object to processing. Email us and we will act within 30 days. If you are in the EU or UK, you may also complain to your local supervisory authority.

8. Cookies

This site sets no advertising or tracking cookies. The only storage is what the analytics and form tools need to function.

9. Security

Access is limited to the operator, protected by strong authentication. Client data is stored in access-controlled cloud accounts. If a breach affects your data, we will notify you within 72 hours of confirming it.

10. Changes

We update this page when the practice changes, and we change the date at the top. Material changes affecting existing clients are emailed.

This page describes how SeenCited handles data. It is not legal advice for your own business, and it does not replace a signed Data Processing Agreement where one is required.